Emergency Information for Chula Vista Resort Guests

Severe Weather or Tornado (Shelter in Place)

What to do immediately:

• Go to an interior hallway or lowest level
• Stay away from windows and exterior walls
• Bring your phone and keep it with you
• Remain in place until an All Clear is issued

Where to go:

• Hotel guests: Interior hallways, stairwells, or lowest level
  • North Tower (rooms 3001 – 3621) – Ground floor hallway by the Riverview Ballroom
  • South Tower (rooms 4101 – 4422) – Waterpark tunnel (accessible from ground floor)
  • Rio Condos (rooms 2101 – 2659) – Condo Lobby basement (stairwells accessible from breezeways on either side of the lobby)
  • Villa ABC (rooms 7101 – 7114, 7201 – 7214, 7305 – 7310) – 1^st Floor/Ground level
  • Villa D (rooms 7115 – 7132, 7215 – 7232, 7315 – 7332, 7416 – 7431) – 1^st Floor/Ground level
• Waterpark guests: Follow staff to designated shelter areas

When it is safe:

• You will receive an All Clear message
• Normal operations will resume

Severe Storm (No Immediate Shelter Required)

What to do:

• Remain indoors
• Avoid outdoor areas, pools, and walkways

Lightning or Severe Weather

• Pools, waterparks, and outdoor attractions may close immediately
• Return indoors when directed

For the purposes of weather monitoring, Chula Vista Resort is located southern Adams County.

If you are instructed to evacuate:

What to do immediately:

• Exit using the nearest stairwell or exit
• Do not use elevators
• Stay calm and move quickly
• Follow all staff directions

After exiting:

• Move a safe distance away from the building
• Do not re-enter until instructed

When it is safe:

• You will receive an All Clear message
• Normal operations will resume

Power Outage

What to do:

• Remain calm and stay in your room if possible
• Emergency lighting will be active in common areas
• Avoid elevators until power is restored