Reservationist
- Take all reservations in accordance with the standard operating procedures and policies. Stating and explaining clear and concise information with regards to room styles, rates, hours, seasonal activities, packages, and with answering any other inquiries the guest may have.
- Demonstrate a working knowledge when answering phones, selling only the services which we offer, and providing a true picture of what the guest should expect from our property.
- Create the highest guest satisfaction possible by having a clean, organized, well stocked work area. Perform and complete other assigned duties.
- Maintain a favorable working relationship with all company associates to foster and promote a positive working environment.
- Display a calm and attentive approach in solving problems and handling difficult situations, collecting information and sincerely helping to resolve them.
- Determine, communicate, and monitor personal and department achievements and performance standards on a daily basis.
Benefits
- Competitive pay
- Variety Health Benefits
- 401K plan
- Employee discounts and Incentives
- Employee of the Month/Year
- Friendly work environment
- Potential for Advancement
Education
- High school diploma is required.
Experience
- No experience is required. We will train the right candidate.
- At least 1-2 years of experience in a call center or guest service environment is preferred.
Physical Requirements
- Must be in good physical condition.
- Must be able to lift and carry minimum of 20 lbs.
Body Positions
Sitting, standing for an extended period of time.
Body Sense
Have full use of eyes and ears, full power of speech.
Body Movements
Walking, turning head and torso, bending arms, wrists, and fingers.
Skills, Knowledge & Abilities
The ability to work with other people effectively and with other staff positions is important. Must be trainable and take instruction to learn position. Have a good attitude toward job as well as guests. Computer and organizational skills are required and strong communication skills are a must. Must always be polite with the best guest interest in mind.
Mental Requirements
- Mathematics
- Must be able to do routine math calculations.
- Language
- Must be able to communicate in English, both verbally and in writing, well enough to give instructions, relay information, and carry on effective interchange with customers, vendors, and company staff.
Reservationist
- Take all reservations in accordance with the standard operating procedures and policies. Stating and explaining clear and concise information with regards to room styles, rates, hours, seasonal activities, packages, and with answering any other inquiries the guest may have.
- Demonstrate a working knowledge when answering phones, selling only the services which we offer, and providing a true picture of what the guest should expect from our property.
- Create the highest guest satisfaction possible by having a clean, organized, well stocked work area. Perform and complete other assigned duties.
- Maintain a favorable working relationship with all company associates to foster and promote a positive working environment.
- Display a calm and attentive approach in solving problems and handling difficult situations, collecting information and sincerely helping to resolve them.
- Determine, communicate, and monitor personal and department achievements and performance standards on a daily basis.
Benefits
- Competitive pay
- Variety Health Benefits
- 401K plan
- Employee discounts and Incentives
- Employee of the Month/Year
- Friendly work environment
- Potential for Advancement
Education
- High school diploma is required.
Experience
- No experience is required. We will train the right candidate.
- At least 1-2 years of experience in a call center or guest service environment is preferred.
Physical Requirements
- Must be in good physical condition.
- Must be able to lift and carry minimum of 20 lbs.
Body Positions
Sitting, standing for an extended period of time.
Body Sense
Have full use of eyes and ears, full power of speech.
Body Movements
Walking, turning head and torso, bending arms, wrists, and fingers.
Skills, Knowledge & Abilities
The ability to work with other people effectively and with other staff positions is important. Must be trainable and take instruction to learn position. Have a good attitude toward job as well as guests. Computer and organizational skills are required and strong communication skills are a must. Must always be polite with the best guest interest in mind.
Mental Requirements
- Mathematics
- Must be able to do routine math calculations.
- Language
- Must be able to communicate in English, both verbally and in writing, well enough to give instructions, relay information, and carry on effective interchange with customers, vendors, and company staff.
Reservationist
- Take all reservations in accordance with the standard operating procedures and policies. Stating and explaining clear and concise information with regards to room styles, rates, hours, seasonal activities, packages, and with answering any other inquiries the guest may have.
- Demonstrate a working knowledge when answering phones, selling only the services which we offer, and providing a true picture of what the guest should expect from our property.
- Create the highest guest satisfaction possible by having a clean, organized, well stocked work area. Perform and complete other assigned duties.
- Maintain a favorable working relationship with all company associates to foster and promote a positive working environment.
- Display a calm and attentive approach in solving problems and handling difficult situations, collecting information and sincerely helping to resolve them.
- Determine, communicate, and monitor personal and department achievements and performance standards on a daily basis.
Benefits
- Competitive pay
- Variety Health Benefits
- 401K plan
- Employee discounts and Incentives
- Employee of the Month/Year
- Friendly work environment
- Potential for Advancement
Education
- High school diploma is required.
Experience
- No experience is required. We will train the right candidate.
- At least 1-2 years of experience in a call center or guest service environment is preferred.
Physical Requirements
- Must be in good physical condition.
- Must be able to lift and carry minimum of 20 lbs.
Body Positions
Sitting, standing for an extended period of time.
Body Sense
Have full use of eyes and ears, full power of speech.
Body Movements
Walking, turning head and torso, bending arms, wrists, and fingers.
Skills, Knowledge & Abilities
The ability to work with other people effectively and with other staff positions is important. Must be trainable and take instruction to learn position. Have a good attitude toward job as well as guests. Computer and organizational skills are required and strong communication skills are a must. Must always be polite with the best guest interest in mind.
Mental Requirements
- Mathematics
- Must be able to do routine math calculations.
- Language
- Must be able to communicate in English, both verbally and in writing, well enough to give instructions, relay information, and carry on effective interchange with customers, vendors, and company staff.